I came across this article recently in the online version of strategy+business, which is the magazine published by management consulting firm Booz & Company.
The article makes the case that the source of much of the dysfunctional behavior our modern organizations demonstrate is due to the fact that for “simplicity’s sake”, we organization them as hierarchical tree structures, despite the fact that they do not at all operate that way in real life. Of course, we intuitively know this, however we’ve organized this way for hundreds of years, so it is how we do it anyway, reality be damned…
The full article is reprinted below for your ease of reading; the key take-away it makes is that what actually can pull our organizations together is shared understanding of Purpose, Values, and Performance. However, we tend to focus exclusively on measuring and chasing Continue reading “Reprint: “The Source of organizational dysfunction, revealed!”” →